Delivery methods and charges
We strive to ensure that your shopping experience is seamless and your order reaches you promptly. Here are our delivery options:
Standard Delivery:
Delivery Time: 1-3 business days.
We ship from Dallas
Cost: Free for all orders
International Shipping:
Delivery Time: 3-14 business days.
Cost: Calculated at checkout based on your location.
Note: Delivery times may vary depending on your location and holidays.
Order tracking
Once your order is shipped, you will receive an email with your tracking number. You can use this tracking link
I still have not received my order
If your order has not arrived within the estimated delivery time, please:
Check the tracking information provided in your confirmation email.
Ensure that the delivery address provided during checkout is accurate.
Contact our support team with your order number and details.
We’ll promptly investigate and keep you updated.
The items received are incorrect or are defective
We’re committed to ensuring your satisfaction. If you receive an incorrect or defective item:
Contact us within 7 days of receiving your order.
Include your order number, a description of the issue, and clear photos of the item(s) in question.
Once we review your case, we will:
Arrange for a replacement, or
Issue a refund, as appropriate.
Our goal is to make things right as quickly as possible!